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Return My Order customers only

Please note if you have shopped with you will need to contact that website directly for your return. 

As we are franchise partners for Timberland here in Ireland we can not process any returns made on


For customers who shopped on this website  (franchisee website) and wish to return their goods please use the following method:

To Return all or part of your order please follow these steps:

1.  Please click here to download our returns form.

2. Then for a discounted return shipping label and collection (ROI addresses only) please click here and select retailer 'Timberland' 


Please check your order number: order numbers are as the following example: W*****M

We can only accept goods purchased from this website, if your order number starts with W and ends with M then you can use the above means to return your goods, all other order numbers will have to be returned to the original place of purchase.