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Privacy Notice

We take the privacy rights of users of this Site very seriously and this Privacy Policy explains to You how certain information about You may be processed.

This Privacy Policy is incorporated in and subject to the Terms and Conditions of Use and Terms and Conditions of Trade. By using the Site and placing orders, You expressly consent to the use of Your Data in accordance with this Privacy Policy.

1. YOUR DATA

"Your Data" means any information about You which is personally identifiable, including, without limitation, Your name, address, telephone number, email address, financial details, Registration Name, Password, where applicable, and other information from which You can be identified and which You may disclose to Us or otherwise via the Site at any time.

2. COLLECTION OF YOUR DATA

We collect Your Data when:
2.1 You create an on-line account;
2.2 You place an order;
2.3 You make a complaint or enquiry or provide other feedback to Us;
2.4 You place a product review on the Site;
2.5 You submit an entry to a competition or prize draw; or
2.6 You disclose Your Data to Us or otherwise through the Site at any other point.

3. USE OF YOUR DATA

We use Your Data to:
3.1.1 process the registration of Your on-line account and maintain Your on-line account;
3.1.2 process and complete orders You place via the Site;
3.1.3 process and deal with any complaints or enquiries made by You;
3.1.4 monitor, develop and improve the Site and Your experience;
3.1.5 make the product reviews available on the Site;
3.1.6 investigate any suspected breach of the Terms and Conditions of Use and Terms of Trade as relevant made by or otherwise relating to You;
3.1.7 where (and only where) consented to by You, to send You and keep You updated with information by email/post/telephone about existing and new services and special offers from Us or Our group companies;
3.1.8 where (and only where) consented to by You, to send You information by email/post/telephone about products or services of selected third parties or to pass contact details to such parties so that they may send You such communications themselves; and
3.1.9 where You are a prize winner, to publish or otherwise make available a list of prize winners.

3.2 To opt-out of receiving any information pursuant to paragraphs 3.1.7 or 3.1.8, You can:
i. amend Your preferences accordingly in Your on-line account;
ii. use the facility contained in any such communication; or
iii. email Us at customerservice@timberlandireland.ie stating Your User Name.

3.3 Your Data will be held by Us for so long as is necessary for the purposes for which it was collected, for the settlement of any potential disputes which may be raised or otherwise in accordance with legal requirements.

3.4 Please be aware that when You choose to post a product review to the Site, this review and any personal data that You choose to include in it may be made available on the Site and therefore be accessible to any visitor to the Site. Please therefore think carefully about the content of Your review and only make available what You are happy for others to read.

4. PASSING ON YOUR DATA TO THIRD PARTIES

We may pass on Your Data to other parties as follows:
4.1.1 to Our employees, agents and sub-contractors to administer Your on-line account and orders and other parts of the services;
4.1.2 to third parties in the circumstances set out in Clause 3.1.8;
4.1.3 some general statistical information about the Site user base, sales patterns, traffic volumes and related matters may be passed on to reputable third parties and cookies (see 6 below) and other web analytics may be collected and processed by a third on our behalf but these details will not include information personally identifying You;
4.1.4 We may disclose Your Data to the police, regulatory bodies or legal advisers in connection with any alleged criminal offence or suspected breach of the Terms and Conditions of Use and (where appropriate) Terms of Trade by You or where required by law;
4.1.5 We do not actually pass Your Data to third persons other than in the circumstances set out in 4.1 above. Any administration or correspondence under paragraph 4.1 (save in the case of 4.1.2) is conducted by Us on behalf of third parties and they do not have any access to Your Data unless You Yourself choose to contact them or give Your consent to such third persons directly.

5. DATA SECURITY

We endeavor to take all reasonable steps to protect Your Data. All the Data collected by Us is stored on a secure server. The secure server software encrypts all information You input before it is sent to Us.

6. COOKIES

6.1 Cookies are small pieces of information stored by Your browser on Your computer's hard drive. We use cookies to allow Us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited, to determine the most popular areas of the Site and generally in order to monitor usage of the Site. Most web browsers automatically accept cookies, though You do not have to. We do not control the use of cookies by third parties other that the agents who provide the web analytics service for Our own Site. If You wish to disable cookies then You can do so by readjusting Your browser settings although please note that by disabling cookies You may not be able to register with or use all features of the Site.

6.2 For more information on cookies and how to disable them, You can consult the information provided by the Interactive Advertising Bureau at www.allaboutcookies.org.

7. ACCESS TO AND UPDATING YOUR DATA

Where You are a registered on-line account holder, You may access and update Your Data contained in Your on-line account. You must make sure that You update Your Data as soon as possible with any and all relevant changes.

8. LOCATION OF AND TRANSFERS OF YOUR DATA

Your Data may be held or accessed by Timberland Ireland and Mizenhead Sales ltd. We also use third party providers in order to fulfill the purposes set out in paragraph 3 above who may be located in countries in Europe or in the US. In terms of any such transfers, We ensure that Your Data is transferred with relevant and appropriate contractual and other safeguards in place to ensure that it is kept secure and handled in accordance with relevant laws. You consent to this transfer of Your Data on these terms. Please also note that, if You choose to post a product review on the Site then this review and any personal data You choose to include in it may potentially be available to Site users worldwide.

9. OTHER LINKS

Please be aware that the Site may link to other web sites that may be accessed by You through Our Site. We are not responsible for the data policies, content or security of these linked web sites. We do not have any control over the use to which third parties may put Your Data where You choose to purchase products or services or otherwise to contact them via this Site.

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